Shipping Policy

Thank you for visiting and shopping with us! The following terms and conditions constitute our Shipping Policy.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimated Delivery Time

We deliver worldwide. Shipping estimates for each destination are outlined below:

Destination	Estimated Delivery Time
United States (USA)	8 – 12 Business Days
United Kingdom (UK)	8 – 12 Business Days
Rest of the World (Worldwide)	12 – 18 Business Days

Note: Delivery times are estimates and start from the date of dispatch, not the date of order.

Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Contact Us

If you have any further questions about our shipping process, please don't hesitate to contact us at:

• Email:support@zelviros.com / support.zelway@gmail.com